Moviebeam’s staff ensures quality service, efficient deployments, and on-site proactive and reactive support for all solutions and products they have provisioned. Our designated project coordinator manages and deploys the installation of hotel in-room residential experience solution with certified industry technicians who have been thoroughly trained.
Our highly talented installation teams deliver professional and efficient service with little or no impact on your hotel staff and guests. We have operated within every possible wiring configuration, infrastructure, and hotel environment imaginable. More importantly, we have captured everything we have learned in the industry’s most comprehensive and sophisticated knowledge base.
With Moviebeam as your partner, you’ll have peace of mind and the ability to focus on what is most important to you — your guest.
We design our service contracts to help your property. It starts with our dedicated Account Manager who is your hotel’s key point of contact within Moviebeam. As your primary contact for escalated issues, general enquiries and network customization, they are focused on improving the overall efficiency of your property and ensure that your guests have a memorable and enriching stay at your hotel.
Our support organization puts professionals at the service of our customers whenever they are needed. Our round the clock, multi-tiered, multi-lingual global technical support team is readily available 24 x 7 x 365 to assist your guests and staff. Our expert technicians are always ready to handle the most complex situations, giving you peace of mind that yours and your guests’ needs are being taken care of.