Moviebeam’s highly trained staff ensures world-class service, efficient deployments, and on-site proactive & reactive support for all solutions and products that have been provisioned. Our designated project coordinator manages & deploys the Moviebeam system installation with certified industry technicians. Our installation teams deliver professional and efficient service with minimal impact on your hotel staff & guests.

24/7 support

Our multi-tiered, multilingual global technical support team is available 24 x 7 x 365 to assist your guests & staff. Our expert technicians are well-equipped to handle the most complex situations, ensuring you total peace of mind.


Prior to activating your property, Moviebeam ensures that all the departments at your hotel are thoroughly trained. Training is conducted for Front Desk, Housekeeping & Maintenance personnel before activation. We provide a comprehensive user manual and a troubleshooting guide that can be used for easy access while resolving issues & training new employees.

Remote Monitoring & Reporting

Turn your real-time data into insight and insight into action with Moviebeam’s Frontdesk. Our Frontdesk application provides you with real-time status of the entire system to capture the data you need to enhance your property’s overall revenue & up-time. Monitoring includes:

  • Video on Demand (VOD) and Free to Guest (FTG) Monitoring
  • Guest & NOC tickets (time of creation & expected resolution time)
  • Physical & Virtual Bandwidth Utilization Monitoring
  • Property Management Systems (PMS) Statistics
  • HSIA Device Monitoring
  • Room Health Report
  • Network Connectivity Strength
  • Rental History and Device Failures

Voice and data cabling services

  • Cat 3, Cat 5e, Cat6 and Cat 6a Cabling
  • 25 pair, 50 pair, 100 pair and 300 pair backbone cabling
  • Structured cabling systems design
  • Data center cabling infrastructure design
  • Cable certification and testing services
  • Ladder rack and wire basket tray installation
  • Overhead and raised roof tray installations
  • Cable management installation
  • Conduit and raceway installation
  • MDF/IDF and server room design and build-outs
  • Deamrc extensions
  • Core drilling and penetration services
  • Network equipment installation

Fiber optic services

  • Fiberoptic cable installation
  • Single and multi mode
  • Initial design and planning
  • MDF/IDF Placement and buildouts
  • Testing and certification
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